This entry is part 8 of 11 in the series Business Pit Stop


Racing teams work long hours during the season. They spend a countless amount of time troubleshooting or perfecting the car. Pit crews spend hours practicing what takes them less than 2.5 seconds to accomplish during the race. When team members work closely together they develop bonds of trust and learn to collaborate better with each other. Your business needs to be the same. While it’s OK to work from home once in a while, I’m a firm believer in being present and building relationships.

• Show up. Even if you like to work from home your employees need leadership and that only happens when you are there.

• If you’re only popping in to the office occasionally then you’re not leading, and you’re causing unnecessary stress on your team. It’s even worse if you show up and only provide negative feedback and complain about things you’re not happy with.

• Be on time for meetings. It’s disrespectful to employees and visitors to keep them waiting. It doesn’t make you important or powerful to always keep people waiting. It makes you inconsiderate and disrespectful.

• Make time at work to talk to your people. Walk the sales floor, warehouse or production shop. Get to know your employees and listen to them. If you don’t have time on your schedule to do this, make time.

• Consider spending time socially with your team outside of the office. Casual conversation during happy hour goes a long way. Your team will look at you as a person, not just their boss.

• Do you have remote employees or field sales reps? Bring them in to the office periodically. Let them spend time with you and the office staff. It will improve their working relationships and open the lines of communication.

Everything you do sends a message, and not all of them are positive. Show your team you value them by taking the time to be present. You’ll be amazed at how much you can improve your business by listening to employee suggestions. People are more likely to share their thoughts in person, especially if there aren’t other ways for them to easily provide feedback.

Next up: Chapter Eight– Check Your Ego

Lindsley Medlin

Pitlane Strategies LLC

Copyright © 2018 by Lindsley D. Medlin, Jr.

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